Risk factor changes · V
What changed in Visa's risk factors
Item 1A (Risk Factors) of Visa's FY2025 10-K compared with its FY2024 10-K, sentence by sentence.
63new sentences
158reworded
46removed
145unchanged
New in the latest 10-K 63
- Such regulations may increase in quantity, complexity and scope in response to heightened geopolitical tensions.
- Finally, in August 2025, the District Court for the District of North Dakota ruled that the Federal Reserve exceeded its authori ty in implementing Regulation II, which sets debit card interchange fees.
- The court found the Federal Reserve improperly included various costs beyond what the Durbin Amendment allows, such as fraud losses, network fees and other fixed costs, when setting the debit interchange fee standard.
- As a result, the court vacated Regulation II s debit interchange fee 21 Table of Contents standard.
- Subsequently, however, the District Court in Kentucky ruled that the Federal Reserve acted within its discretion in setting the debit interchange cap.
- If the District Court of North Dakota s decision is affirmed on appeal and ultimately prevails, it could potentially result in the Federal Reserve setting a significantly lower interchange cap for relevant debit transactions in the U.S.
- It is possible that the Credit Card Competition Act may be reintroduced in Congress or attempted to be offered as an amendment to unrelated legislation.
- While the Illinois law remains subject to legal challenge, if such laws are allowed to go into effect, they may also impose significant technical and compliance burdens on our business.
- In Asia Pacific, the Reserve Bank of Australia (RBA) which already regulates interchange, recently proposed reducing existing interchange caps on domestic credit and debit transactions and not allowing differential interchange treatment for consumer and commercial transactions.
- Similarly, in New Zealand, the Commerce Commission recently lowered existing caps on domestic credit transactions.
- Most recently, in July 2025, New Zealand adopted interchange caps on cross-border transactions including commercial credit transactions.
- Australia has also proposed adopting caps for cross-border transactions.
- Recent political developments around the world, including recent shifts in trade policy, have added additional uncertainty with respect to new laws and regulations or changes in the interpretations or enforcement of existing laws and regulations, and increased risk of financial regulatory fragmentation.
- Government-imposed obligations and/or restrictions on international payments systems may prevent us from competing against providers in certain countries, including significant markets such as China and India.
- Although the PBOC has permitted Visa and UnionPay s cooperation on upgrading magstripe dual-branded cards to chip cards, these modernization efforts are limited to existing cards and not new issuances.
- In Europe, the European Central Bank has announced initiatives to reduce reliance on international payment networks.
- More recently, the European Central Bank has embarked on a multi-year effort to explore a digital euro, an alternative to foreign digital currency and payment service providers.
- Legislators and regulators around the world are increasingly adopting or revising privacy, data protection, data management, data transfer, AI and cybersecurity laws and regulations.
- In addition, privacy laws in numerous jurisdictions, including but not limited to the U.S., China, India, Australia, New Zealand, Brazil, Kingdom of Saudi Arabia, Hong Kong and Japan, have established specific legal requirements for cross-border transfers of personal information and substantial compliance and audit obligations.
- Certain countries have also established specific legal requirements for data localization, such as where personal data must remain stored in the country.
- The increased risk of inadvertent disclosure of confidential information or personal data in connection with the utilization of AI technologies may result in stronger regulatory scrutiny, leading to legal and regulatory investigations and 25 Table of Contents enforcement actions that may negatively affect our business, even if unfounded.
- In particular, the adoption of agentic commerce, in which autonomous AI agents initiate and execute transactions on behalf of users, presents novel and complex regulatory, privacy and cybersecurity risks.
- Legal frameworks governing such autonomous agents remain nascent, with limited direct guidance specific to payments.
- The interplay between payments regulations, data privacy laws and evolving AI regulations may create uncertainty around compliance obligations and potential liability exposure as more participants (including sellers, fintechs, AI developers and enablers) enter the agentic commerce ecosystem.
- For example, as agentic commerce solutions scale, we may see increased instances of erroneous or disputed payments, increased chargebacks and reputational harm.
- Furthermore, reliance on agentic AI introduces challenges in monitoring cross-border, prohibited or high-risk transactions, where conflicting regulatory requirements may apply.
- The fragmented regulatory landscape for emerging technologies such as AI and inconsistent requirements across legal frameworks may amplify difficulties in identifying, preventing or mitigating risk with a single global approach, potentially increasing our compliance costs or stratifying our ability to leverage certain data or technologies for innovation.
- For instance, the EU has adopted a comprehensive AI Act that establishes harmonized rules across Europe, with key provisions for high-risk AI systems taking effect in August 2026.
- Meanwhile, several U.S. states, including California, Colorado and Utah, have adopted AI-specific frameworks or are considering applying existing consumer and data protection laws to regulate AI.
- Depending on how these different regulations are interpreted and enforced, they may limit the ability to develop and deploy AI systems or significantly increase associated compliance costs.
- We expect to face more competition as AI continues to advance and GenAI and agentic AI capabilities become integrated into payments and related services in two main ways: first, by competitors successfully enhancing their products, services and external offerings with AI to achieve greater and faster product adoption; and second, by competitors providing internal AI tools to upskill their employees for greater operational efficiencies and impact.
- In addition, our competitors may have, or in the future may obtain, proprietary rights that would prevent, limit or interfere with our ability to design, use or sell our own AI-based offerings or services to our clients and other third parties.
- If we do not continue to invest in developing and supporting our AI-based initiatives, we may fall behind technological developments and evolving industry standards, which would likewise harm our reputation and ability to effectively compete, retain clients or grow our business.
- For more information on government actions, initiatives or regulations that could impact competition, please see Item 1 Government Regulation and Item 1A Regulatory Risks above.
- In July 2025, the U.S. enacted the Guiding and Establishing National Innovation for U.S.
- Stablecoins Act (GENIUS Act), establishing a comprehensive framework for regulating stablecoins.
- Similarly, the European Union has adopted its own legal framework for crypto assets.
- Many other countries, including the U.K., Japan, United Arab Emirates, Hong Kong and Singapore, are at varying stages of adopting stablecoin and digital assets-related regulatory frameworks.
- With more regulatory certainty and permissive or favorable regulations, stablecoins could potentially disrupt existing payment networks, including in cross-border and B2B transactions.
- In countries facing currency instability and controls, stablecoins could increasingly be used as an alternative to preserve and transfer asset value.
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- In more mature markets, stablecoins could achieve broad adoption through regulated issuance by traditional banks, fintechs and other new entrants, as well as by being integrated in closed loop systems operated by large digital ecosystems and platforms.
- For example, parties may agree not to use our payments network for processing transactions resulting in sellers processing transactions directly with issuers, or processors processing transactions directly with issuers and acquirers.
- A number of the issues flagged in this risk factor are subject to pending litigation.
- For more information, please see Note 20 Legal Matters to our consolidated financial statements included in Item 8 of this report.
- Our business depends on the smooth functioning of international financial systems and the free flow of commerce across borders.
- Any restrictions on the activities of multinational businesses, disruptions to global trade, or deterioration in international relations could materially and adversely affect our payments volume, transactions, client relationships, and net revenue.
- Any events or conditions that impair the functioning of the financial markets, tighten the credit market, or lead to a downgrade of our current credit rating could increase our future borrowing costs and impair our ability to access the capital and credit markets on favorable terms, which could affect our liquidity and capital resources, or significantly increase our cost of capital.
- In March 2022, we suspended our operations in Russia due to economic sanctions imposed on Russia, impacting Visa and its clients.
- The war in Ukraine and the ongoing instability in the Middle East, and any resulting conflicts in the region, 30 Table of Contents could have lasting impacts on the region and its economies, which could adversely affect our business.
- Changes in geopolitical conditions also increase the security risks described elsewhere in these risk factors.
- We are subject to dynamic, and sometimes conflicting laws, regulations and other directives that govern a wide array of issues, including some that extend beyond our core products and services.
- This includes, but is not limited to, matters that touch upon sustainability, climate change, people and talent management, equal opportunity and inclusion, supply chain management and human rights.
- A wide range of stakeholders, including governments, NGOs, consumers, partners, employees and investors, are increasingly attentive to these corporate responsibility matters and are developing expectations which at times may be discordant with each other and with Visa s existing strategies and disclosure practices.
- For example, certain regulators have proposed or adopted, or plan to propose or adopt, rules or standards related to these matters that would apply to our business, including the EU s Corporate Sustainability Reporting Directive and Corporate Sustainability Due Diligence Directive and the State of California s legislation requiring broad disclosure of greenhouse gas emissions and other climate-related information.
- Because our stakeholders often hold differing views on our CRS-related goals and initiatives and we face conflicting directives from U.S. and international regulatory authorities, any failure, or perceived failure, to meet these evolving and varied stakeholder expectations and standards may result in negative attention in the media, reputational impacts, including an inaccurate perception or misrepresentation of our actual CRS practices, diversion of management s attention and resources, and proxy fights, among other material adverse impacts on our business.
- Additionally, the goals or initiatives themselves could potentially subject us to litigation or investigations initiated by government authorities or private actors alleging that our activities related to CRS are anti-competitive, discriminatory or otherwise unlawful.
- Our own use and deployment of GenAI technologies could expand our cybersecurity attack surface, increasing exposure to breaches, fraud, unauthorized transactions and other vulnerabilities.
- Moreover, due to the interconnectivity and complexity of information systems and their reliance on common systems, software and vendors, disruptions or degradations have had, and will likely continue to have, wide-reaching consequences, including the potential to disrupt the overall financial system and other key systems in the global economy.
- For example, governments around the world have recently passed or are considering new critical infrastructure cybersecurity laws and regulations, some of which may apply to Visa.
- In addition, in the case of any cyber-attack or other security incident information or security breach or technology failure arising from third-party systems impacting us, any third-party indemnification may not be applicable or sufficient to address the impact of such incidents.
- For example, except for limited exceptions: (1) no person may beneficially own more than 15 percent of our class A common stock (or 15 percent of our total outstanding common stock on an as-converted basis), unless our board of directors approves the acquisition of such shares in advance;
- (2) no competitor or an affiliate of a competitor may hold more than 5 percent of our total outstanding common stock on an as-converted basis;
- (3) the affirmative votes of the class B-1, B-2 and C common stock and series A, B and C preferred stock are required for certain types of consolidations or mergers;
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Removed words are struck through; added words are highlighted.
- The impact of these regulations on us, our clients, and other third parties could limit our ability to enforce our payments system rules; require us to adopt new rules or change existing rules; affect our existing contractual arrangements; and increase our compliance
costs;andrequireustomakeourtechnologyorintellectualpropertyavailabletothirdparties,includingcompetitors,inanundesirablemanner.costs. - As discussed in more detail below, we may face differing rules and regulations in matters like interchange reimbursement rates, preferred routing, domestic processing and localization requirements, currency conversion, point-of-sale transaction rules and practices, privacy, data use and protection, licensing
requirements,requirements and associated product technology. - As a result, the Visa operating rules and our other contractual commitments may differ from country to country, state to state, or
byproducts.product to product. - Our compliance programs and policies are designed to support our compliance with a wide array of regulations and laws, such as regulations regarding anti-money laundering, anti-corruption, competition, money transfer services,
privacy,privacy and sanctions, and we continually adjust our compliance programs as regulations evolve. Furthermore,theThe evolving andincreasedincreasing regulatory focus on the payments industry could negatively impact or reduce the number of Visa products our clients issue, the volume of payments we process, our net revenue, our brands, our competitive positioning, our ability to use our intellectual property to differentiate our products and services, the quality and types of products and services we offer, the countries in which our products and services are used, and the types of consumers andmerchantssellers who can obtain or accept ourproducts,products and services, all of which could harm our business and financial results.- In the U.S. and many other jurisdictions, we have historically set default
interchangereimbursementfees.IRFs. - Even though we generally do not receive any revenue related to
interchangereimbursementfeesIRFs in a payment transaction (in the context of credit and debit transactions, those fees are paid by the acquirers to the issuers; the reverse is true for certain transactions likeATM),interchangereimbursementfeesATM transactions), IRFs are a factor on which we compete with other payments providers and are therefore an important determinant of the volume of transactions we process. - Consequently, changes to these fees, whether voluntarily or by mandate, can substantially affect our overall payments
volumesvolume and net revenue. - Interchange reimbursement fees, certain operating rules and related practices continue to be subject to increased government regulation globally, and regulatory authorities and central banks in a number of jurisdictions have reviewed or are reviewing these fees,
rules,rules and practices. - In response to
merchantseller requests, the Federal Reserve has recently taken actions to revisit its regulations that implement these aspects of the Dodd-Frank Act. - For example, in October 2022, the Federal Reserve published a final rule effectively requiring issuers to ensure that at least two unaffiliated networks
19TableofContentsare available for routingCNPecommerce debit transactions by July 1, 2023. - In October 2023, the Federal Reserve issued a proposal for comment
whichwouldthat furtherlowerlowers debit interchange rates, with a mechanism for automatic adjustment every two years. - Separately, there continues to be interest in regulation of credit interchange fees and routing practices by members of Congress and state
legislatorsintheU.S.legislators. - In
JuneJuly 2023,legislationwasreintroducedinthe U.S. HousePrevious versions ofRepresentativesthe legislation were introduced in 2022 andSenate,which2023, and required among other things,wouldrequirethat large issuing bankstooffer a choice of at least two unaffiliated networks over which electronic credit transactions may be processed.- Finally, some states
intheU.S.have passed or are considering passing laws that regulate how interchange can be set and assessed. - In Europe, the EU s IFR places an effective cap on consumer credit and consumer debit interchange fees for both domestic and cross-border transactions within the
EEA(30European Economic Area of 30 basis points and 20 basis points,respectively).respectively. - While the focus of interchange and MDR regulation has primarily been on domestic
rateshistorically,thereareseveralexamplesofincreasingfocusrates, interest on cross-border ratesinrecentyears.has been growing. - For example,
in2019,we agreed to limit certain cross-border interchange rates in a settlement with the EuropeanCommission.Commission in 2019, which was extended through 2029. - In June 2022, the UK s PSR initiated a market review focusing on post-Brexit increases in interchange rates for e-commerce transactions between the UK and
Europe.Europe and is proposing to cap cross-border interchange on certain transactions in that geographic corridor. Asreferencedabove,withWith increased lobbying bymerchantssellers and other industry participants, we are also beginning to see regulatory interest in network fees.- In its interim report, the PSR indicated that it is reviewing possible
remedies,remedies in the areas of governance, reporting and transparency, any of which, if adopted, could impose additional complexity and burdens on our business in the UK. - Other regulators, for example, those in Australia, the EU, Chile and
Chile,New Zealand have expressed an interest in network fees, including issues related to transparency. - Finally, in 2024, the Greek Parliament limited acquirer fees for certain small ticket transactions in some
merchantseller categories for a period of three years. - In addition, industry participants in some countries, including Argentina, Chile, Colombia, the Dominican Republic, Paraguay,
PeruandPeru, South Africa and Turkey have sought intervention from competition regulators or filed claims relating to certain network rules, including Visa s restrictions on cross-border acquiring. - The Central
BankBanks of Chile and the Dominican Republic recently enacted regulation that will permit cross-border acquiring forCNPecommerce transactions under certain conditions. - Other countries, like Brazil, have adopted regulations that require us to seek government pre-approval for certain of our network rules, which could also impact the way we operate in
certainthose markets. 22 Table of Contents Government regulations or pressure may also impact our rules and practices and require us to allow other payments networks to support Visa products or services, to have the other networks functionality or brand marks on our products, or to share our intellectual property with other networks. - In addition, the EU s
20TableofContentsrequirement to separate scheme and processing adds costs and impacts the execution of our commercial, innovation and product strategies. - These types of designations generally result in oversight of authorization, clearing and settlement activities, including policies, procedures and requirements related to governance, client and seller access to our payment systems, reporting, cybersecurity, processing infrastructure,
capital,capital and/or credit risk management. - For instance, new products and capabilities, including tokenization, push
payments,payments andnewflows(e.g.,VisaB2BConnect)cross-border money movement solutions could bring increased licensing or authorization requirements in the countries where the product or capability is offered. - Furthermore, certain portions of our business are regulated as payment institutions or as money transmitters, subjecting us to various licensing,
supervisory,supervisory and other requirements. - As we continue to expand our capabilities and offerings in furtherance of our
networkofnetworksmulti-year growth strategy, we will need to obtain new types of licenses. - Consequently,
adevelopment in one jurisdiction may influence regulatory approaches in another. - For example, our settlement with the European Commission on cross-border interchange rates has drawn
preliminaryattention from some regulators in other parts of the world. - This may increase the attractiveness of other payments systems, such as our competitors closed-loop payments systems with direct connections to both
merchantssellers and consumers. - We believe some issuers may react to such regulations by charging new or higher fees, or reducing certain benefits to consumers, which
makemakes our products less appealing to consumers. - Some acquirers may elect to charge higher MDR regardless of the Visa interchange reimbursement rate, causing
merchantssellers not to accept our products or to steercustomersconsumers to alternative payments systems or forms of payment. - Finally, policymakers and regulatory bodies in the U.S.,
Europe,Europe and other parts of the world are exploring ways to reform existing competition laws to meet the needs of the digital economy, including restricting large technology companies from engaging in mergers and acquisitions, requiring them to interoperate with potential competitors, and prohibiting certain kinds of self-preferencing behaviors. - While the focus of these efforts remains primarily on increasing regulation of large technology, ecommerce and social media companies, they could also have implications for other types of companies including payments networks, which could constrain our ability to
effectivelymanageourbusinessorpotentiallylimithowwemakeourproductsandservicesavailable.2123 Table of ContentsGovernment-imposedobligationsand/orrestrictionsoninternationalpaymentssystemsmaypreventusfromcompetingagainstprovidersincertaincountries,includingsignificantmarketssuchasChinaandIndia.effectively manage our business. - In China, UnionPay remains the predominant processor of domestic payment card transactions and operates the predominant domestic acceptance
mark.market.
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- Certain banks have issued dual-branded cards for which domestic transactions in China are processed by UnionPay and transactions outside of China are processed by
VisaVisa, UnionPay or other international payments networks. TheLooking forward, the PBOC iscontemplatingthatconsidering phasing out dual-branded cardsbephasedoutover time as new licenses are issued to international companies to participate in China s domestic payments market.Accordingly,In response, we have been working with Chinese issuers to issue Visa-only branded cards for international travel, and later for domestic transactions should we obtain a BCCI license.- However, notwithstanding such efforts,
thephaseoutofthese restrictions on dual-branded cardshashave decreased ourpaymentvolumespayments volume and impacted the net revenue we generate in China. - Furthermore, although regulatory barriers shield UnionPay from competition in China, alternative payments providers such as Alipay and WeChat Pay have rapidly expanded into ecommerce,
offline,offline and cross-border payments, which could make it difficult for us to compete even if our license is approved in China. RegulatoryOngoing regulatory initiatives in India, includingadata localizationmandateimplementedbythegovernment,requirements which continue to evolve, have cost implications for us and could affect our ability to effectively compete with domestic payments providers.InEurope,For example, with the support of the European Central Bank, the European Payments Initiative (EPI), led by a group of Europeanbanksannouncedtheirintenttolaunchbanks, launched a pan-European A2A payment system,theEuropeanPaymentsInitiative(EPI).Wero.Furthermore,In addition, regional groups of countries, such as the Gulf Cooperation Council (GCC) and a number of countries in Southeast Asia (e.g., Malaysia), have adopted or may consider, efforts to restrict our participation in the processing of regional transactions.- Geopolitical events, including
sanctions,sanctions and trade tensionsorothertypesofactivitieshave intensified these activities, which could adversely affect our business. - For example,
intheaftermathofU.S.andEuropeansanctionsagainstRussiaandthedecisionbyU.S.paymentsnetworks,includingVisa,tosuspendoperationsinthecountry,some countries have expressed concerns about their reliance on U.S. financial services companies, including payments networks, and have taken steps to bolster the development of domesticsolutions.solutions, in light of U.S., European and UK sanctions against Russia and the decision by U.S. payments networks, including Visa, to suspend operations in the country. - Separately, Russia has called for the BRICS countries
(afive-countryblocmadeupof(led by Brazil, Russia, India, China and South Africa, and which has recently expanded to include countries such as Egypt, Ethiopia, Iran, SaudiArabia,Arabia and the United 24 Table of Contents Arab Emirates), to lessen dependence on the U.S. dollar and on Western payments systems by, among other things, integrating payments systems and cards across member countries. - Central banks in a number of countries, including those in Argentina, Australia, Brazil, Canada, Europe, India, Indonesia and Mexico, are in the process of developing or expanding national RTP networks and instant payment solutions with the goal of driving a greater number of domestic transactions onto these systems.
InJuly2023,theU.S.22TableofContentsFederal Reserve launched its FedNow Service with core clearing and settlement functionality, and expects to add more features and enhancements over time.- Finally, an increasing number of jurisdictions are exploring the concept of building central bank digital currencies for retail payments, such as the European Central Bank s
DigitalEurodigital euro initiative. - Due to our inability to manage the end-to-end processing of transactions for cards in certain countries (e.g.,
Thailand),Thailand, Mexico), we depend on our close working relationships with our clients or third-party service providers to ensure transactions involving our products are processed effectively. - In general, national laws that protect or otherwise support domestic providers or processing may increase our costs; decrease our payments
volumesvolume and impact the net revenue we generate in those countries; decrease the number of Visa products issued or processed; impede us from utilizing our global processing capabilities and controlling the quality of the services supporting our brands; restrict our activities; limit our growth and the ability to introduce new products, services and innovations; force us to leave countries or prevent us from entering new markets; and create new competitors, all of which could harm our business. - Laws and regulations regarding the handling of personal data, including laws and regulations related to privacy, cybersecurity and AI, may impede our services or result in increased costs, legal
claims,claims or fines against us . - For example, our ongoing efforts to comply with complex U.S.
stateprivacyanddataprotectionregulations,andemerginginternational privacy and data protectionlaws,laws may increase the complexity of our compliance operations, entail substantial expenses, divert resources from other initiatives and projects,andlimittheservicesweareablerequire us tooffer.modify our data processing practices, policies or services, and adversely impact our business. - The global proliferation of new privacy and data protection laws may lead to inconsistent and conflicting
requirements,requirements or legal interpretations, which create an uncertain regulatory environment. - We are also subject to a variety of laws and regulations governing the development,
use,use and deployment of AI technologies. - These laws and regulations are increasingly complex, fragmented and still evolving, and there is no single global regulatory framework for AI.
- The market is still assessing how regulators may apply existing consumer protection and other laws in the context of AI.
- Our development, deployment and use of AI and machine learning is subject to various risks at each stage of use.
- In the context of AI development, risks include those related to intellectual property considerations, the collection and use of personal
information,data, third party risks, technical limitations of algorithms and the accuracy of training data, and compliance with emerging AI legal standards. - In the context of use and deployment, risks include
ethicaltechnical, operational and compliance considerations, and our ability to monitor and safely deploy AI systems throughout the organization with appropriatesafeguards.safeguards and in compliance with the various regulatory schemes related to AI technology. - Our development and implementation of governance frameworks
foraimed at complying with emerging laws and regulations applicable to our AI and machine learning systems may not be successful in mitigating all of these emerging risks. Further,asAs we develop integrated and personalized products and services and acquire new companies to meet the needs of a changing marketplace, we may expand our data profile through additional data types and sources, across multiple channels, and involving new partners.- As a result, we are required to constantly monitor our privacy,
23TableofContentsdata and cybersecurity practices and potentially change them when necessary or appropriate. - In addition, changes in existing laws in the U.S. or foreign jurisdictions, including unilateral actions of foreign jurisdictions to introduce digital services taxes, or changes resulting from the Organization for Economic Cooperation and Development s proposals for
modernizingthe international tax system, including the introduction of a global minimum tax with widespread implementation by membercountriesexpectedby2025,countries, may also materially affect our effective tax rate and could increase our tax payments. - We are
involvedinsubject to numerous litigation matters, investigations, claims, examinations, information gathering requests, subpoenas, government and regulatory proceedings asserted by civil litigants,governments,governments and enforcement bodies investigating or alleging, among other things, violations of competition and antitrust law, consumer protection law, privacy law and intellectual property law (these are referred to as actions in this section). - Finally, we are required 26 Table of Contents by some of our commercial agreements to indemnify other entities for litigation brought against them, even if Visa is not a defendant.
- The failure of one or both of the retrospective responsibility plans to adequately insulate us from the impact of such settlements, judgments,
losses,losses or liabilities could materially harm our financial condition or cash flows, or even cause us to become insolvent. - As the global payments space becomes more complex, we face increasing competition from our clients, other emerging payment providers such as fintechs, other digital payments, technology companies that have developed payments systems
24TableofContentsenabled through online activity in ecommerce, social media, and mobile channels, other providers ofnewflowsCMS andvalue-addedserviceVAS offerings, as well as governments in a number of jurisdictions (e.g., U.S., Brazil andIndia)asdiscussedabove,India), that are developing, supporting and/or operating national schemes, RTP networks and other payment platforms. - Our competitors may acquire,
develop,develop or make better use of substantially better technology, have more widely adopted delivery channels, or have greater financial resources. - They may use more effective advertising and marketing strategies that result in broader brand recognition and greater use, including with respect to issuance and
merchantseller acceptance. - They may also develop better
securitysolutions or offer more favorablepricingarrangements.pricing. - Moreover, even if we successfully adapt to technological change and the proliferation of alternative types of payment services by developing and offering our own services in these areas, such services may provide less favorable financial terms for
usthanwecurrentlyreceivefromVisaNettransactions,us, which could hurt our financialresultsandprospects.results. - Some of our competitors, including American Express, Discover, private-label card networks, virtual currency providers, technology companies that enable the exchange of digital assets, and certain alternative payments systems like Alipay and WeChat Pay, operate closed-loop payments systems, with direct connections to both
merchantssellers and consumers. - For example: We, along with our competitors, clients, network participants, and others are developing or participating in alternative payments systems or products, such as mobile payment services, ecommerce payment services, P2P payment services, real-time and faster payment initiatives, and payment services that permit 27 Table of Contents ACH or direct debits from or to consumer checking accounts, that could either reduce our role or otherwise disintermediate us from the transaction processing or the value-added services we provide to support such processing.
- Early Warning Services, which operates Zelle, a bank-offered alternative network that provides another platform for faster funds or real-time payments across a variety of payment types, including P2P, corporate and government disbursement, bill pay and deposit check transactions; and
cryptocurrencyorcryptocurrency, including stablecoin-based payments initiatives. - Participants in the payments industry may merge, form joint ventures or enable or enter into other business combinations or bilateral agreements that strengthen their existing business propositions or create new, competing payment services.
- New or revised industry standards for or related to
onlinecheckoutandwebpayments,cloud-basedpayments,tokenizationorotherpayments-relatedtechnologiespayments set by individual countries, regions or standard setting organizationssuchastheInternationalOrganizationforStandardization,AmericanNationalStandardsInstitute,WorldWideWebConsortium,EuropeanCardStandardsGroup,PCICo,NexoandEMVComay result in additional costs and expenses for Visa and its clients, or otherwise negatively impact the functionality and competitiveness of our products and services. - We may be asked to adjust our local rules and practices, develop or customize certain aspects of our payment services, adjust the economics or pricing for our offerings, or agree to business arrangements that may be less protective of Visa s proprietary technology and interests in order to compete and we may face increasing operational costs and risk of litigation concerning intellectual property.
- Our net revenue and profits are dependent on our client and
merchantseller base, which may be costly to win, retain and develop. - Our financial institution clients and
merchantssellers can reassess their commitments to us at any time or develop their own competitive services. Further,inIn certain circumstances, our financial institution clients may decide to terminate our contractual relationship on relatively short notice without paying significant early termination fees.- For more information, please see Note 14
Enterprise-wideDisclosuresandConcentrationofBusinessSegment Information to our consolidated financial statements included in Item 8 of this report. - In addition, we offer incentives to certain
merchantssellers and acquirers to encourage them to route transactions to Visa. - If we are not able to implement cost containment and productivity initiatives in other areas of our business or grow our
volumesvolume in other ways to offset or absorb the financial impact of these incentives, fee discounts and rebates, it may harm our net revenue and profits. Inaddition,itIt may also be difficult or costly for us to acquire or conduct business with financial institutions ormerchantssellers that have longstanding exclusive, or nearly exclusive, relationships with our competitors.- These financial institutions or
merchantssellers may be more successful and may grow more quickly than our existing clients ormerchants.sellers. Inaddition,ifIf there is a consolidation or acquisition of one or more of our largest clients or co-brand partners by a financial institution client ormerchantseller with a strong relationship with one of our competitors, it could26TableofContentsresult in our business shifting to a competitor, which could put us at a competitive disadvantage and harm our business. 28 Table of Contents In addition, we face intense competitive pressure on the prices we charge our financial institution clients.MerchantsSellers and processors continued push to lower acceptance costs and challenge industry practices could harm our business.- We rely in part on
merchantssellers and their relationships with our clients or their agents to maintain and expand the use and acceptance of Visa products. - Certain
merchantssellers andmerchant-affiliatedseller-affiliated groups have been exerting their influence in the global payments system in certain jurisdictions, such as the U.S., Australia, Canada and Europe, to attempt to lower acceptance costs paid bymerchantssellers to acquirers or their agents to accept payment products or services, by lobbying for new legislation, seeking regulatory intervention, filing lawsuits and in some cases, surcharging or refusing to accept Visa products. InadditiontoongoinglitigationrelatedtotheU.S.migrationtoEMV-capablecardsandpoint-of-saleterminals,U.S.merchant-affiliatedseller-affiliated groups and processors have expressed concerns regarding the EMV certification process andsomepolicymakershaveexpressedconcernsaboutthe roles of industry bodies such as EMVCo and the Payment Card Industry Security Standards Council in the development of payment card standards.Additionally,Moreover, manymerchantssellers have advocated for lower acceptance costs in the form of reduced interchange rates, which could result in some issuers eliminating or reducing their promotion or use of Visa s products and services, eliminating or reducing cardholder benefits such as rewards programs, or charging account holders increased or new fees for using Visa-branded products, all of which could negatively impact Visa stransactionvolumespayments volume and related revenue.- Finally, some
merchantssellers and processors have advocated for changes to industry practices and Visa acceptance requirements at the point of sale, including the ability formerchantssellers to accept only certain types of Visa products, to mandate only PIN authenticated transactions, to differentiate or steer among Visa product types issued by different financial institutions, and to impose surcharges oncustomersconsumers presenting Visa products as their form of payment. - If successful, these efforts could adversely impact consumers usage of our products and decrease our overall
transactionvolumespayments volume and net revenue, lead to regulatory enforcement and/or litigation that increases our compliance and litigation expenses, and ultimately harm our business. - We depend on relationships with financial institutions, acquirers, processors,
merchants,sellers, payment facilitators, ecommerce platforms, fintechs and other third parties. Asnotedabove,ourOur relationships with industry participants are complex and require us to balance the interests of multiple third parties.- For instance, we depend significantly on relationships with our financial institution clients and on their relationships with account holders and
merchantssellers to provide our products and services, and thereby compete effectively in the marketplace. - We offer incentives to
merchants,sellers, acquirers, ecommerce platforms and processors to encourage routing preference and acceptance growth. - We also engage in many payment card co-branding efforts with
merchants,sellers, who receive incentives from us. - As emerging participants such as fintechs enter the payments industry, we engage in discussions to address the role they may play in the ecosystem, whether as, for example, an issuer,
merchant,seller, ecommerce platform or digital wallet provider. - From time to time, our relationships may be affected by actions of our clients and industry participants that may materially and adversely impact our business, products or services, and to the extent we or such parties fail to perform or deliver 29 Table of Contents adequate services or comply with regulatory obligations, it may result in negative experiences for account holders or others when using their Visa-branded payment products, which could harm our business and reputation.
- We believe that our clients and their account holders associate our brand with acceptance, security, convenience,
speed,speed and reliability. - Our success depends in large part on our ability to maintain the value of our brand and reputation of our products and services in the payments ecosystem, elevate the brand through new and existing products, services and partnerships, and
27TableofContentsuphold our corporate reputation. - Our brand reputation may also be negatively impacted by a number of factors, including authorization, clearing and settlement service disruptions; data security breaches; compliance failures by Visa, including by our employees, agents, clients, partners or suppliers; failure to meet expectations of our clients,
consumers,consumers or other stakeholders; negative perception of our industry, the industries of our clients, Visa-acceptingmerchants,sellers, or our clients customers and agents, including third-party payments providers; ill-perceived actions or affiliations by clients, partners or other third parties, such as sponsorship or co-brand partners; and fraudulent, or illegal activities using our payment products or services, and which we may not always be in a position to detect and/or prevent from occurring over our network. - Our brand could also be negatively impacted when our products are used to facilitate payment for legal, but controversial, products and services,
including,including adult content,cryptocurrencies,firearms,firearms and gambling activities. - Additionally, these risks could be exacerbated if our financial institution partners and/or
merchantssellers fail to maintain necessary controls to ensure the legality of these transactions, if any legal liability associated with such goods or services is extended to ancillary participants in the value chain like payments networks, or if our network and industry become entangled in political or social debates concerning such legal, but controversial, commerce. - Adverse macroeconomic conditions within the U.S. or internationally, including but not limited to recessions, inflation, rising interest rates, increase in tariff rates, high unemployment, currency fluctuations, actual or anticipated large-scale defaults or failures, rising energy prices,
ora slowdown or disruption of global trade, trade retaliation, government shutdowns, and reduced consumer, small business, government, and corporate spending, have a direct impact onourvolumes,transactionsandnetrevenue.international commerce. - In addition, outbreaks of illnesses, pandemics like COVID-19, or other local or global health issues, political uncertainties, international hostilities, armed conflicts, wars, civil unrest, climate-related events, including the increasing frequency of extreme weather events, impacts
toon or failures of the power grid, and natural disasters have to varying degrees negatively impacted our operations, clients, third-party suppliers, activities, and cross-border travel and spend. - Geopolitical trends towards nationalism,
protectionism,protectionism and restrictive visa requirements, as well as continued activity and uncertainty around economic sanctions, tariffs or trade restrictions, including restrictions on the cross-border flow of data,alsolimitthe potential or threat of retaliatory international and domestic policies and actions, changing perceptions of U.S.-based companies in the regions where we operate or plan to operate, could impact the expansion of our business in certain regions and have resulted in us suspending our operations in other regions. InMarch2022,wesuspendedouroperationsinRussiaandasAs a result, we are no longer generating revenue from domestic and cross-border activities related to Russia.Adeclineineconomic,political,market,healthandsocialThese events or conditions could impact our clients as well, and their decisions could reduce the number of cards, accounts, and credit lines of their account holders, and impact overall consumption by consumers and businesses, which would ultimately impact our net revenue.OurIn addition, our clients may implement cost-reduction initiatives that reduce or eliminate marketing budgets, and decrease spending onoptionalorenhancedour value-addedservicesfromus.services.Asaresultofanyofthesefactors,anyAny decline in cross-border travel and spend would impact our cross-bordervolumes,volume, the number of cross-border transactions we process and our currency exchange activities, which in turn would reduce our international transaction revenue.- Our
aspirationsability toaddressadjust to evolving corporate responsibility and sustainability (CRS) matters andconsiderationsrelated regulations could adversely affect our business and financial results or negatively impact our reputation. TheseAccordingly, our goals maychangeevolve from time to time, implementation of these goals may require considerable investments, and ultimately, we cannot guaranteethatwewillour ability to achievethem.or to make sufficient progress toward, any or all of our publicly stated goals.- Our ability to
achieveachieve, or make sufficient progress towards any of our CRS objectives is subject to numerous risks, many of which are outside of our control, including the evolving legal environment and regulatory requirements for the tracking and reporting of CRS standards or disclosures and the actions of suppliers, partners, and other third parties. - From time to time,
themethodologiesforreportingourCRSdatawe maybeupdatedandrestate previously reported datamaybeadjustedto reflect updated methodologies for reporting our CRS data, an improvement in the availability and quality of data, changing assumptions, changes in the nature and scope of our operations,andor other changes in circumstances. Further,Furthermore, where new laws or regulations are more stringent than current legal or regulatory requirements, we may experience increased compliance burdens and costs to meet such obligations.- In certain instances, we may indemnify issuers or acquirers in situations in which a transaction is not processed by our system.
- Our indemnification exposure is generally limited to the amount of unsettled Visa card payment transactions at any point in time and any subsequent amounts that may fall due
relatingto adjustments for previously processed transactions. ChangesIn addition, changes in the credit standing of our clients or concurrent settlement failures or insolvencies involving more than one of our largest clients, several of our smaller clients, significant sponsor banks through which non-financial institutions participate in the Visa network, or systemic operational 31 Table of Contents failures could expose us to liquidity risk, and negatively impact our financial position.- Even if we have sufficient liquidity to cover a settlement failure or insolvency, we may be unable to recover the amount of such
29TableofContentspayment. - As a result, we expect new services and technologies to continue to emerge and
evolve,includingthosedevelopedbyVisasuchasournewflowsofferings.evolve. - For example,
generativeAIGenAI and agentic commerce solutions have emerged as an opportunity for Visa, its clients, suppliers,merchants,sellers and partners to innovate more quickly and better serve consumers. - Rapid adoption and novel uses of
generativeAIGenAI and agentic commerce across the marketplace may also introduce unique and unpredictable security risks to our systems, information, and the payments ecosystem. - Our cybersecurity and processing systems, as well as those of financial institutions,
merchantssellers and third-party service providers, have experienced and may continue to experience errors, interruptions, delays or damage from a number ofcauses,causes includingpoweroutages,but not limited to, hardware, software and network failures, computer viruses, ransomware, malware or other destructive software, use of AI technologies by bad actors, internal design, manual or user errors, advanced or persistent cyber attacks, social engineering threats, such as phishing or deepfake schemes, including those using synthetic media, insider threats, terrorism, political tensions, war or other military conflicts, or civil unrest, security breaches of our physical premises, workplace violence or wrongdoing, catastrophic events, natural disasters, severe weather conditions and other effects from climate change. - In addition,
thereisriskthatthird-party suppliers of hardware and infrastructurerequiredtothat operate our data centers and support employee productivity could be impacted by supply chain disruptions, such as manufacturing, shipping delays, and service disruption due to cyber attacks. Furthermore,ourOur visibility and role in the global payments industry also puts our company at a greater risk of being targeted by hackers.- We have been, and may continue to be, impacted by attacks and data security breaches of financial institutions,
merchants,sellers, and 32 Table of Contents third-party service providers. - We are also aware of instances where governments have directed or sponsored attacks against some of our financial institution clients, and other instances where
merchantssellers and issuers have encountered substantial data security breaches affecting their customers, some of whom were Visa account holders. - Given the increase in
onlinebanking,ecommercepayments through ecommerce, social media andotheronlineactivity,mobile channels, we continue to see increased cyber and payment fraud activity, as cybercriminals attempt phishing and social engineering scams, distributed denial of service attacks and other disruptive actions. Overall,suchSuch attacks and breaches haveresulted,resulted and may continue to resultin,in fraudulent activity andultimately,financial losses to Visa s financial institution clients,merchantssellers or third-party service providers.- Because the tactics, techniques and procedures used to obtain unauthorized access, or to disable or degrade systems change frequently, have become increasingly more complex and sophisticated, and may be difficult to detect for periods of time, we may not anticipate these acts or respond adequately or timely.
- For example, cybercriminals have increasingly demonstrated advanced capabilities, such as use of zero-day
30TableofContentsvulnerabilities, and rapid integration of new technology such asgenerativeAIGenAI are being used by threat actors to create sophisticated attacks that are increasingly automated,targeted,targeted and more difficult to defend against. - The security measures and procedures we, our financial institution and
merchantseller clients, othermerchantssellers and third-party service providers in the payments ecosystem have in place to protect sensitive consumer data and other information may not be implemented effectively, may differ in scope and complexity across different ecosystem participants, or may not be successful or sufficient to counter all data security breaches, cyber incidents and attacks or system failures. - In some cases, the mitigation efforts may be dependent on third parties who may not follow the required contractual standards, who may not be able to timely patch vulnerabilities or fix security defects, or whose hardware, software or network services may be subject to error, defect, delay, outage or lack appropriate
malwarepreventionsecurity measures to prevent breaches or data exfiltration incidents. Despiteoursecuritymeasuresandprogramstoprotectoursystemsanddata,andprevent,detectandrespondtodatasecurityincidents,thereThere can be no assurance that our efforts will prevent all such threats.Inaddition,Furthermore, as a global financial services company, Visa is increasingly subject tocomplexcomplex, varied, andvariedrapidly evolving cybersecurity regulations and cyber incident reporting requirements across numerous jurisdictions.- These factors may inhibit our ability to provide prompt,
full,full and reliable information about the cyber incident to our clients,partners,partners and regulators, as well as to the public. - Any of these events, individually or in the aggregate, could significantly disrupt our operations; impact the availability and integrity of our systems, applications, or the systems of our third-party service providers; result in the unauthorized disclosure, release, gathering, monitoring, misuse, loss or destruction of confidential, proprietary, sensitive and personal information (including account data information) or data security compromises; impact our clients and consumers; increase the risk of fraudulent transactions; damage our reputation and brand; result in litigation or claims, violations of applicable privacy and other laws, and increased regulatory review or scrutiny, investigations, actions, fines or penalties; result in damages or changes to our business practices; decrease the overall use and acceptance of our products; decrease our volume, net revenue and future growth prospects; financial losses to Visa s financial institution clients, sellers or third-party service providers, and be costly, time consuming and difficult to remedy.
- In the event of damage or disruption to our business due to these occurrences, we may not be able to successfully and quickly recover all of our critical business functions, assets, and data through our business continuity
program.program and we may not be able to notify affected third parties when appropriate. - We may not achieve the anticipated benefits of our current and future acquisitions, joint ventures or strategic investments and they may involve significant risks and uncertainties, including: disruption to our ongoing business, including diversion of resources and management s attention from our existing business; greater than expected investment of resources or operating expenses; 33 Table of Contents failure to adequately develop or integrate our acquired entities or joint ventures; the data security, cybersecurity and operational resilience posture of our acquired entities, joint ventures or companies we invest in or partner with, may not be adequate and may be more susceptible to a system failure, service disruption or cyber incident or attack; difficulty, expense or failure of implementing controls, procedures and policies at our acquired entities or joint ventures; challenges of integrating new employees, business cultures, business systems and technologies; failure to retain employees, clients or partners of our acquired entities or joint ventures;
31TableofContentsin the case of foreign acquisitions, risks related to the integration of operations across different cultures and languages; disruptions, costs, liabilities, judgments, settlements or business pressures resulting from litigation matters, investigations or legal proceedings involving our acquisitions, joint ventures or strategic investments; the inability to pursue aspects of our acquisitions or joint ventures due to outcomes in litigation matters, investigations or legal proceedings; failure to obtain the necessary government or other approvals at all, on a timely basis or without the imposition of burdensome conditions or restrictions; the economic, political, regulatory and compliance risks associated with our acquisitions, joint ventures or strategic investments, including when entering into a new business or operating in new regions or countries. - We may be unable to attract, hire and retain a highly qualified
anddiverseworkforce, including key management. - The market for highly skilled workers and leaders in our industry, especially in fintech, technology, AI, cybersecurity and other specialized areas, is extremely competitive.
- Failure to attract, hire, develop, motivate and retain highly qualified
anddiverseemployee talent, especially in light of changing worker expectations and talent marketplacevariabilityregardingflexibleworkmodels;tomeetourgoalsrelatedtofosteringaninclusiveanddiversecultureorvariability; to adequately address potential increased scrutiny of ourinclusionanddiversity-relatedtalent-related programs and initiatives; to develop and implement an adequate succession plan for the management team; or to maintain our strong corporate culture of fosteringinnovation,collaborationandinclusioninourcurrenthybridmodel;ortodesignandsuccessfullyimplementflexibleworkmodelsthatmeettheexpectationsofemployeesinnovation andprospectiveemployeescollaboration could impact our workforce development goals, impact our ability to achieve our business objectives, and adversely affect our business and our future success. 34 Table of Contents The conversions of our class B-1, B-2 and class C common stock or series A, B and C preferred stock into shares of class A common stock would result in voting dilution to, and could adversely impact the market price of our existing class A common stock. - Under our U.S. retrospective responsibility plan, upon final resolution of our U.S. covered litigation, all class
32TableofContentsB-1 and B-2 common stock will become convertible into class A common stock. - Conversion of our class B-1, B-2 and C common stock into class A common stock, or our series A, B and C preferred stock into class A common stock, would increase the amount of class A common stock outstanding, which would dilute the voting power of existing class A common
stockholders.shareholders. - Holders of our class B-1, B-2 and C common stock and series A, B and C preferred stock may have different interests than our class A common
stockholdersshareholders concerning certain significant transactions. - With respect to our series A, B and C preferred stock, voting rights are limited to proposed consolidations or mergers in which holders of the series A, B and C preferred stock would receive shares of stock or other equity securities with preferences, rights and privileges that are not substantially identical to the preferences, rights and privileges of the applicable series of preferred stock; or, in the case of series B and C preferred stock, holders would receive securities, cash or other property that is different from what our class A common
stockholdersshareholders would receive. - Because the holders of classes of capital stock other than class A common stock are our current and former financial institution clients, they may have interests that diverge from our class A common
stockholders.shareholders. - As a result, the holders of these classes of capital stock may not have the same incentive to approve a corporate action that may be favorable to the holders of class A common stock, and their interests may otherwise conflict with interests of our class A common
stockholders.shareholders. - Provisions contained in our certificate of incorporation and bylaws and our capital structure could delay or prevent a merger, takeover attempt or change in control that our
stockholdersshareholders may consider favorable. Forexample,exceptforlimitedexceptions:nopersonmaybeneficiallyownmorethan15percentofourclassAcommonstock(or15percentofourtotaloutstandingcommonstockonanas-convertedbasis),unlessourboardofdirectorsapprovestheacquisitionofsuchsharesinadvance;nocompetitororanaffiliateofacompetitormayholdmorethan5percentofourtotaloutstandingcommonstockonanas-convertedbasis;theaffirmativevotesoftheclassB-1,B-2andCcommonstockandseriesA,BandCpreferredstockarerequiredforcertaintypesofconsolidationsormergers;(4) ourstockholdersshareholders may only take action during astockholdersshareholders meeting and may not act by written consent; and (5) only our board of directors, Chair, or CEO or anystockholdersshareholders who have owned continuously for at least one year not less than 15 percent of the voting power of all shares of class A common stock outstanding may call a special meeting ofstockholders.33shareholders. 35 Table of Contents
Removed since the previous 10-K 46
- Similar legislation was introduced in the previous Congress in 2022 but failed to advance.
- The current legislation has additional bipartisan support, and while the ultimate outcome of the legislation remains unclear, its sponsors continue to strongly advocate for its passage.
- Such laws may also impose significant technical and compliance burdens on our business.
- In Asia Pacific, the Reserve Bank of Australia (RBA) which already regulates interchange, continues to monitor issues related to the cost of acceptance, the potential merits of mandating merchant choice routing on dual network debit cards and competition in digital wallet payments.
- In 2022, the New Zealand Parliament passed legislation capping domestic interchange rates for debit and credit products, and the government remains focused on lowering costs of digital payments to businesses and consumers.
- That agreement has been extended through 2029.
- Government regulations or pressure may also impact our rules and practices and require us to allow other payments networks to support Visa products or services, to have the other networks functionality or brand marks on our products, or to share our intellectual property with other networks.
- Increased oversight could also include new criteria for member participation and merchant access to our payment systems.
- Furthermore, as governments increase their focus on cybersecurity, parts of our business have become considered significant or critical infrastructure by certain central banks.
- While EPI subsequently announced a focus on account-to-account instant payments across a range of use cases, the purported motivation behind EPI is to reduce the risks of disintermediation of European providers by international technology companies and continued reliance on international payments networks for intra-Europe card transactions.
- Legal requirements relating to the collection, storage, handling, use, disclosure, transfer, disposal and security of personal data continue to evolve, and we are subject to an increasing number of privacy, data protection, cybersecurity and AI requirements around the world.
- Additionally, privacy laws in other regions, such as China s Personal Information Protection Law and India s Personal Data Protection Act, may have extraterritorial application and include restrictions on cross-border data transfers, extensive notification and localization requirements, and substantial compliance and audit obligations.
- There is thus uncertainty on what new laws will look like and how existing laws will apply to our development, use, and deployment of AI.
- In the midst of this uncertainty, we may face challenges due to the complexity and rapidly changing nature of AI technology and applicable laws.
- The EU has adopted a comprehensive AI Act that applies harmonized rules across Europe with the aim of fostering innovation and respecting fundamental rights.
- The EU AI Act comes into force in stages with the key provisions related to high risk AI coming into force in August 2026.
- There is still limited guidance on the EU AI Act, but it could, depending on how provisions are interpreted and enforced, limit the ability to create and deploy AI systems for uses deemed high-risk in the EU or add increased compliance costs associated with these systems.
- Government actions or initiatives such as the Dodd-Frank Act, the IFR in Europe, or RTP initiatives by governments such as the U.S.
- Federal Reserve s FedNow or the Central Bank of Brazil s Pix system may provide competitors with increased opportunities to derive competitive advantages from these business models, and may create new competitors, including in some cases the government itself.
- Similarly, regulation in Europe under PSD2 and the IFR may require us to open up access to, and allow participation in, our network to additional participants, and reduce the infrastructure investment and regulatory burden on competitors.
- In addition to the open banking provisions under PSD2, efforts to implement or facilitate open banking and open finance requirements are underway across a number of countries, including Australia, Brazil, Canada and the U.S., which could impose additional requirements on financial institutions or others regarding access to and use of financial data.
- We also run the risk of disintermediation due to factors such as emerging technologies and platforms, including mobile payments, alternative payment credentials, other ledger technologies or payment forms, and by virtue of increasing bilateral agreements between entities that prefer not to use our payments network for processing transactions.
- For example, merchants could process transactions directly with issuers, or processors could process transactions directly with issuers and acquirers.
- Many countries or regions are developing or promoting domestic networks, switches and RTP systems (e.g., U.S., Brazil, India and Europe) and in some countries the government itself owns and operates these RTP systems (e.g., Brazil).
- To the extent these governments mandate local banks and merchants to use and accept these systems for domestic or other transactions, prohibit international payments networks, like Visa, from participating on those systems, and/or impose restrictions or prohibitions on international payments networks from offering payment services on such transactions, we could face the risk of our business being disintermediated in those countries.
- For example, in some regions (Latin America, Southeast Asia and the Middle East), including through intergovernmental organizations such as the 25 Table of Contents Association of Southeast Asian Nations and the GCC, some countries are at varying stages of exploring or operationalizing the cross-border connectivity of such domestic systems.
- Similarly, India has expressed interest in expanding its digital public infrastructure, which includes its RTP system, Unified Payments Interface (UPI), outside the country and for cross-border payments.
- Currently, international payment networks like Visa are unable to participate in UPI.
- Parties that process our transactions may try to minimize or eliminate our position in the payments value chain.
- In addition, we face intense competitive pressure on the prices we charge our financial institution clients.
- During fiscal 2022, economic sanctions were imposed on Russia by the U.S., the EU, United Kingdom and other jurisdictions and authorities, impacting Visa and its clients.
- The war in Ukraine and any further actions by, or in response to such actions by, Russia or its allies could have lasting impacts on Ukraine as well as other regional and global economies, any or all of which could adversely affect our business.
- The ongoing military conflict in the Middle East, and any resulting conflicts in the region, could potentially have similar negative impacts.
- Any events or conditions that impair the functioning of the financial markets, tighten the credit market, or lead to a downgrade of our current credit rating could increase our future borrowing costs and impair our ability to access the capital and credit markets on favorable terms, which could affect our liquidity and capital resources, or significantly increase our cost of capital. 28 Table of Contents Finally, as governments, investors and other stakeholders face additional pressures to accelerate actions to address climate change and other environmental, governance and social topics, governments are implementing regulations and investors and other stakeholders are imposing new expectations or focusing investments in ways that may cause significant shifts in disclosure, commerce and consumption behaviors that may have negative impacts on our business.
- We are subject to laws, regulations and other measures that govern a wide range of topics, including those that are related to matters beyond our core products and services, such as matters that touch upon sustainability, climate change, human capital, inclusion and diversity, and human rights.
- A wide range of stakeholders, including governments, customers, employees, and investors, are increasingly focused on and are developing expectations regarding these corporate responsibility matters.
- We have established CRS-related initiatives, adopted reporting frameworks, and announced several related goals.
- Certain of our regulators have proposed or adopted, or may propose or adopt, rules or standards related to these matters that would apply to our business.
- New regulations have been enacted and/or are expected in several jurisdictions, including the EU s Corporate Sustainability Reporting Directive, the SEC climate-related disclosures that could require disclosure of climate-related information and the State of California s legislation requiring broad disclosure of greenhouse gas emissions and other climate-related information.
- Prevailing CRS standards and expectations may also reflect conflicting values or objectives, which can result in our practices being judged by standards that are continually evolving and are not always clear.
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- Our stakeholders often hold differing views on our CRS-related goals and initiatives, which may result in negative attention in traditional and social media or a negative perception of our response to concerns regarding these matters.
- In addition, we also face potentially conflicting supervisory directives as certain U.S. regulatory and non-U.S. authorities have prioritized CRS-related issues while Congress and certain U.S. state governments have signaled pursuing potentially conflicting priorities.
- These circumstances, among others, may result in pressure from investors, unfavorable reputational impacts, including inaccurate perceptions or a misrepresentation of our actual CRS practices, diversion of management s attention and resources, and proxy fights, among other material adverse impacts on our business.
- Any failure, or perceived failure, by us to adhere to our public statements, comply fully with developing interpretations of CRS laws and regulations, or meet evolving and varied stakeholder expectations and standards could negatively impact our business, reputation, financial condition, and operating results.
- Numerous and evolving cybersecurity threats, including advanced and persistent cyber attacks, targeted attacks against our employees and trusted partners, insider threats, social engineering threats, such as phishing or deepfake schemes, including those using synthetic media, could compromise the confidentiality, availability and integrity of data in our systems, particularly on our internet-facing applications, or the systems of our third-party service providers.
- The conversions of our class B and class C common stock or series A, B and C preferred stock into shares of class A common stock would result in voting dilution to, and could adversely impact the market price of, our existing class A common stock.
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